Cookie Policy
Last updated: January 1st, 2025
What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
How We Use Cookies
We use cookies for the following purposes:
Essential Cookies
These cookies are necessary for our website to function properly and cannot be disabled. They include:
Session management cookies
Security cookies to protect against fraud
Load balancing cookies
Cookies that remember your cookie preferences
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:
v3_first_session_event__[location_id]: Stores landing session data including referrer and landing URL (Session - 30 minutes)
v2_contact_session__[location_id]__[session_id]: Stores unique session ID for lead identification (Persistent - 7 days)
v2_user_session_event_[location_id]__[session_id]: Tracks user session events for lead identification (Persistent - 7 days)
v2_session_history__[location_id]: Maintains log of all session details for analysis (Persistent - Forever)
v2_history__[location_id]: Stores each user page visit and time spent on pages (Persistent - Forever)
Functional Cookies
These cookies enhance your experience by remembering your preferences and maintaining website functionality:
msgsndr_id: Identifies visitor contact information for user-contact activities tracking (Persistent - 365 days)
_mp: Stores marketplace information and tracks user purchases, especially recurring payments (Persistent - 365 days)
provider: Stores the latest payment method type during your session (Session)
hl_timer_arrival, hl_timer_element_id: Stores arrival time and timer elements for user actions (Session - 1 day)
user-email, user-billing-id: Stores unique identifier, logging emails, and billing information for form submissions (Persistent - 365 days)
cookie-config: Stores your cookie consent preferences (Persistent - 6 months)
_ud: Stores form/survey details and data entered (excluding credit card info) for submission tracking (Persistent)
lead-connecter-text-widget-input-values: Stores last chat session user details so you don't need to re-enter information (Persistent)
lead-connector-text-widget-i18n-keys: Handles internationalization for chat widget (Session)
wl: Stores whitelabel URL for proper redirects (Persistent)
ln_url: Stores LeadConnector login URL for funnel functionality (Persistent)
orderResponse: Stores order form response for upsell functionality and confirmation (Session)
contactResponse: Stores contact response for order forms, upsells and sticky contact features (Session)
redirect: Manages ecommerce post-purchase redirect URLs (Session)
mf[location_id]: Stores membership information after purchase from order form (Persistent)
user_data_[calendar_id/location_id]: Stores calendar details and data entered for form submission tracking (Persistent)
pl[funnel_id]: Stores v2 order form product details for order confirmation (Persistent - Forever)
pl_v1[funnel_id]: Stores v1 order form product details for order confirmation (Persistent - Forever)
pl_ecom<variable>: Stores product details for order summary on thank you pages (Persistent - Forever)
address[funnel_id]: Displays contact address on order form confirmations (Persistent - Forever)
cart_details_[funnel_id]: Persists cart details throughout user session (Persistent - Forever)
couponSessionId_[funnel_id/location_id]: Stores coupon session for one-time products (Session)
location_: Stores unique identifier and billing information for user actions (Persistent - 365 days)
<variable>lead-connecter-text-widget-prompt-dismissed: Tracks when user last clicked on chat widget (Persistent - 365 days)
<variable>_lead-connecter-live-widget-message-data: Saves last input data in chat widget for future sessions (Persistent - 365 days)
embedCode[surveyId]: Maintains embed code configuration for forms (Persistent - Forever)
survey_temp_slides_[surveyId]: Retains survey slide configurations between sessions (Persistent - Forever)
tr: Generates tracking ID for transaction tracking purposes (Persistent - 365 days)
redirectUrlOnSuccess: Stores order form success redirect URL for IDEAL, SEPA, and BANCONTACT payment providers (Session)
redirectUrlOnFailure: Stores order form failure redirect URL for IDEAL, SEPA, and BANCONTACT payment providers (Session)
Marketing/Advertising Cookies
These cookies are used for affiliate tracking and marketing purposes:
am_id: Stores unique affiliate code for tracking traffic and sales from affiliates (Persistent - duration varies)
am_fingerprint: Stores unique identifier for visits using affiliate codes to track clicks, leads, and sales (Persistent - duration varies)
Types of Cookies We Use
First-Party Cookies
Cookies set directly by our website.
Third-Party Cookies
Cookies set by external services we use, including:
Funnels Service: Various cookies for funnel management, user tracking, and payment processing
Affiliate Marketing Team: Cookies for affiliate tracking and attribution
Forms/Surveys Service: Cookies for form functionality and data retention
Chat Widget Service: Cookies for chat functionality and user experience
Calendar Service: Cookies for appointment scheduling and calendar functionality
Ecommerce Service: Cookies for shopping cart and order management
Membership Service: Cookies for membership access and management
Attribution Team: Cookies for user session tracking and analytics
Cookie Duration
Session Cookies: Deleted when you close your browser
Persistent Cookies: Remain on your device for a set period or until you delete them
Managing Your Cookie Preferences
Browser Settings
You can control cookies through your browser settings:
Chrome:
Click the three dots menu → Settings → Privacy and security → Cookies and other site data
Firefox:
Click the menu button → Options → Privacy & Security → Cookies and Site Data
Safari:
Safari menu → Preferences → Privacy → Cookies and website data
Edge:
Click the three dots menu → Settings → Cookies and site permissions → Cookies and site data
Our Cookie Banner
When you first visit our website, you'll see a cookie banner allowing you to:
Accept all cookies
Reject non-essential cookies
Customize your cookie preferences
Access this cookie policy
You can change your preferences at any time by [describe how users can access cookie settings on your site].
Impact of Disabling Cookies
Disabling certain cookies may affect your experience on our website:
Essential cookies: The website may not function properly
Analytics cookies: We won't be able to improve our website based on usage data
Functional cookies: Your preferences won't be remembered
Marketing cookies: You may see less relevant advertisements
Third-Party Cookie Policies
For information about third-party cookies, please refer to the respective privacy policies of our service providers:
Funnel Services: Contact us for specific privacy policy information
Affiliate Marketing Platform: Contact us for specific privacy policy information
Chat Widget Service: Contact us for specific privacy policy information
Forms and Survey Platform: Contact us for specific privacy policy information
Calendar Booking System: Contact us for specific privacy policy information
Ecommerce Platform: Contact us for specific privacy policy information
Membership Management System: Contact us for specific privacy policy information
Attribution and Analytics Services: Contact us for specific privacy policy information
Data Retention
We retain cookie data for the following periods:
Session cookies: Until browser session ends or as specified (ranging from session end to 1 day)
Short-term persistent cookies: 6 months to 1 year (e.g., cookie-config, user preferences)
Long-term persistent cookies: 365 days (e.g., user identification, billing information, affiliate tracking)
Permanent cookies: Until manually deleted by user or browser (e.g., form configurations, product details, session history)
Variable duration cookies: Duration varies by user and specific use case (e.g., affiliate marketing cookies)
Your Rights
Under applicable privacy laws, you have the right to:
Know what cookies we use and why
Withdraw consent for non-essential cookies
Access and delete cookie data
Receive information in a clear and understandable format
International Transfers
Some of our third-party services may transfer your data internationally. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children through cookies.
Updates to This Policy
We may update this cookie policy periodically. Changes will be posted on this page with an updated "Last updated" date. Significant changes may be communicated through:
Website banner notification
Email notification (if you've subscribed)
Prominent notice on our homepage
Contact Information
If you have questions about our cookie policy or wish to exercise your rights, please contact us:
Email: [[email protected]] Address: [Your complete business address] Phone: [Your phone number] Data Protection Officer: [DPO contact if applicable]
Complaints
You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable cookie laws.
This policy is designed to comply with GDPR, CCPA, and other major privacy regulations, but should be reviewed by legal counsel to ensure compliance with your specific circumstances and jurisdiction.